Posted by Sir Geek on 01/27/2004 12:15PM Saturday Night/Sunday Morning our DSL Modem died ( so that's why Mr. Sucko/etc. has been down ) so on Sunday morning I called tech support and told them ( "The modem is dead, no lights are coming on and I HAVE plugged it into several different sockets to make sure" ). They said "Ok, it must be a dead modem, We'll replace it" ( Great, saves me 100 bucks ). I tolde the phone support person that I would prefer to just bring the dead modem to the office rather than wasting the time of a site tech. She said OK. So I wait for Tech Support to contact me on Monday morning ( They called when I was in a meeting ) and left a message without an area code for their cell phone . Around 10:00 AM I called tech support back, I was told they wanted to schedule someone to come to my house to replace the modem ( I told her that I was supposed to bring the dead modem to their offices to replace it so the modem is WITH ME, not at my house. Their response "Oh.". So they tell the support person to contact me. Next thing I hear when I called back at about 1:00PM was that they sent a tech to verify my connection at the central office ( upon which I informed them that the MODEM was dead, nothing wrong with the line ), Again, the response "Oh." . They have me leave a messages with the tech person. Message left at 1:30PM, and I got no response, so at about 4:30, I contact the tech support again and they have me leave a message with their supervisor. And by 5:30 No one calls me back on Monday ( and there were no messages later when I got paged in here at 12:30AM ) So I get a call this morning and I tell them the bad modem is hanging in a plastic bag on my back door since no one would be there to let them in ( Callie WAS there but she sleeps late since we go to bed at 3:00AM or later ) Then about 11:45AM, Callie hears someone banging on the front door and when she gets dressed and heads down, she finds the NEW modem on our front steps and the old modem still hanging on the back door. As of now, I'm just GLAD the damn thing is working happily [Link][4 comments]
Posted by Sir Geek on 01/03/2004 6:23PM We've been having problems with our tub leaking and causing water damage to the kitchen ceiling ( right below it ). So last weekend I re-grouted around the tub. This week I started to replace the ceiling tiles in the kitchen. Expecting the hell that the we've had round the house for the rest of things, we prepared for the worst. We were pleasently surprized: 1) The tiles are a standard size ( 12" x 24" - We can replace with the new standard of 12" x 12" ) 2) They used furring strips to attach them to the ceiling. The strips are 12" on center ( like they are suposed to be). We also found out they enlarged the kitchen at some point ( when they did our 1/2 bath off the kitchen too ) because we found 2 different plaster ceilings and a beam from the old wall.
Posted by Sir Geek on 01/02/2004 01:54AM It is so nice to feel like myself again after this past Tuesday. What about Tuesday ? Well... I spent a part of the morning offering homage to Ralph ( aka puking my guts up). Not a fun thing. I wound up sleeping until 7pm. I'm still not sure if it was a flu or some sort of food poisoning. Either way it sucked. |
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I hate ISPs that don't listen.